Shipping & Returns
All orders are processed within 1-2 business days. Orders are not shipped on weekends or holidays. All items sold at Usedavgear.com are shipped via ground shipping from USPS, UPS, and or FEDEX. You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). Shipping cost may vary due to location, delivery time, item weight and size. An adult signature may be required on certain items upon delivery.
Usedavgear.com is not liable for any product(s) damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
We only ship within the Continental United States of America, with the exclusion of Alaska, Hawaii, and all US territories. No international shipping. We don not ship to P.O. Boxes. All items will only be shipped to the address you provided.
Return & Refund Policy
All sales are guaranteed by Usedavgear.com. There is a fourteen (14) day inspection period on all purchases. All returns are accepted for any reason within fourteen (14) days of delivery date. Customer must notify us within fourteen (14) days of delivery date to obtain a refund or resolve any issues. All items returned shall be in its original sold condition and packaging without any damage or tampering. Customer is responsible for shipping items back to us. All returned items will be inspected prior to a refund. Refunds on all approved items shall be received within seven (7) days of us receiving the item back. All items are sold "as-is" without a warranty.
Return items to the address below:
Event Technology Solutions
9055 Comprint Court, Suite 325
Gaithersburg, MD 20877